FAQ

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  • Q: How long will we receive a response after we send you the inquiry?

    We will reply to you within 3 hours after receiving the inquiry on weekdays.

  • Q: Are you a direct manufacturer or a trading company?

    We are a direct manufacturer that has only focused on producing rollers for over 30 years.

  • Q: What products can you provide?

    At present, our main products include over 20 series of rolling rolls, including high-speed steel, SG, SGP, SGA ductile iron, adamite steel, alloy steel, graphite steel, high chromium iron/steel, etc.

  • Q: What application areas are your products mainly involved in?

    Mainly applicable to steel rolling production lines for rough rolling, intermediate rolling, and finishing rolling of wires, bars, plates, and sections.

  • Q: Can you make customized products?

    Yes, our main focus is on making customized products. We develop and produce rolls and rings based on the drawings provided by customers.

  • Q: How is your company's production capacity?

    Annual production of 15000 tons of rolling rolls and rings.

  • Q: How many employees do you have in your company, including how many technical personnel?

    We currently have 156 employees and 23 technical personnel.

  • Q: How does your company ensure product quality?

    Firstly, we start with quality control of raw materials at the source, conduct strict quality inspections at every step of the production process, and finally inspect the finished products. Multiple inspections ensure the quality of iron in China Hangzhou products.
    Then, we have advanced and complete top testing equipment in the industry, such as spectral analyzers, metallographic microscopes, Shaw hardness testers, tensile machines, ultrasonic flaw detectors, visible spectrophotometers, etc., to ensure the quality of our products in Zhonghang.

  • Q: What is the payment method?

    When quoting, we will confirm with you the transaction method, FOB, CIF, CNF or other options. When producing in bulk, we usually make a 30% -50% advance payment first, and then pay the remaining balance upon presentation of the bill of lading. Most of our payment methods are T/T, and of course, L/C is also acceptable.

  • Q: How are the goods shipped to customers?

    Usually, we ship by sea because we are located in Huzhou, Zhejiang and are very close to Shanghai or Ningbo ports, making sea export very convenient.

  • Q: Where are your goods mainly exported to?

    Our products are mainly exported to more than ten countries, including the United States, Russia, Japan, Spain, Italy, Malaysia, the Philippines, and South Korea.